Shipping & Collecting your New Orleans Power Pass

When you buy the New Orlean Pass online, you can choose to either have your order shipped to you or to collect it once you arrive in New Orleans.

New Instant Mobile Ticket

You can now choose to send your New Orleans Pass order straight to your email inbox, so you get your passes instantly at your fingertips! It’s also great option if you’re already in the city and want to start using your Passes right away as you don’t need to wait for a delivery or visit our Redemption Centre for collection. Your Mobile Pass can be downloaded via your confirmation email, which contains a unique QR code to let you into our partner attractions for free! To find out more about our new Mobile New Orleans Pass option - click here.

Get Your New Orleans Pass Shipped - We Ship Globally!

If you choose to have your New Orleans Power Pass order shipped to you, you must allow enough time between placing the order and your planned departure. The delivery options only provide estimated delivery times, so please keep this in mind. 

The New Orleans Power Pass strongly advises against shipping to hotels and third parties. Any shipping to hotels or third parties are entirely at the risk of the customer and the New Orleans Pass cannot accept any liability for these packages. 

Collection Cost Time
Redemption Desk in New Orleans FREE Same Day*
US Delivery Shipping Cost Shipping Time
Standard US Domestic Shipping $16 6 working days
Worldwide Delivery Shipping Cost Shipping Time
Standard Worldwide Shipping $26 10 working days

Please Note: Delivery times listed above are for guidance only. ‘Working Days’ do not include weekends or Public Holidays. *You may collect your order at your leisure, from the day of purchase onwards

Collecting your New Orleans Power Pass is easy!

Collection is simple – just print off your New Orleans Power Pass email confirmation voucher sent to you upon purchase and head to the central Redemption Centre to collect your order.

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Adventures in New Orleans Visitor's Centre
414 Canal Street
New Orleans, Louisiana 70130

Phone: 504.523.9745

Opening times: 

9am to 6pm, 7 days a week

Please note: The Collection desk is closed on Easter Sunday, 16 April

TOP TIP:Your pass will become activated at first use at a New Orleans attraction or tour, so we receommend you start using it first thing in the morning to make the most out of your pass duration