Collecting your New Orleans Power Pass

When you buy the New Orlean Pass online, you can choose to either download your instant Mobile Ticket or to collect it once you arrive in New Orleans.

New Instant Mobile Ticket

You can now choose to send your New Orleans Pass order straight to your email inbox, so you get your passes instantly at your fingertips! It’s also great option if you’re already in the city and want to start using your Passes right away as you don’t need to visit our Redemption Centre for collection. Your Mobile Pass can be downloaded via your confirmation email, which contains a unique QR code to let you into our partner attractions for free! To find out more about our new Mobile New Orleans Pass option - click here.

Collecting your New Orleans Pass is easy!

Collection is simple – just print off your New Orleans Pass email confirmation voucher sent to you upon purchase and head to the central Redemption Centre to collect your order.

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Adventures in New Orleans Visitor's Centre
414 Canal Street
New Orleans, Louisiana 70130

Phone: 504-523-9745

Opening times: 

9:00 am-6:00 pm, 7 days-a-week

Please note: The Collection desk is closed on Easter Sunday

TOP TIP:Your pass will become activated at first use at a New Orleans attraction or tour, so we receommend you start using it first thing in the morning to make the most out of your pass duration